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TrueMeds Scales Up Affordable Healthcare with Expansion Plans and New Services

Mumbai startup TrueMeds is quickly building its presence throughout India, providing low-cost medicines and telemedicine to millions. As it looks to expand delivery centers and roll out diagnostic tests, TrueMeds is transforming access to healthcare, particularly in smaller towns. Its expanding user base and emphasis on technology-based solutions make it a major player in India's burgeoning healthtech startup scene.
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TrueMeds is a Mumbai-based e-pharmacy and telehealth startup that was founded by Akshat Nayyar and Dr. Kunal Wani in 2019. Recently, TrueMeds has been expanding its reach across India. It is also increasing its delivery centers and launching new services for chronic patients. TrueMeds helps get the medicines quickly to the place and also provides affordable medicines that are clinically equivalent to branded medicines.

This platform offers more than 1.8 million products, including products like blood pressure monitors and vaporizers. They try to help people with long-term health problems like diabetes and high blood pressure.

Expanding Delivery Network to Tier 2 and Tier 3 Cities

Currently, TrueMeds has 19 fulfillment centers, but within the next year, they have planned to increase this number to 50. This expansion aims to help people living in smaller towns and cities. These are the places where the medicines required might not be available, and if available, then they would be costly.  So, in order to give them access to the medicines that are affordable as well, they have expanded. They also aim to improve their delivery speed. TrueMeds also claims that through their app, the patients are able to save between 50% – 70% on their monthly medicine cost.

Growing User Base and Teleconsultations

TrueMeds is a startup that has seen rapid growth with approximately 600,000 orders every month. The app has also had more than 70 million downloads. TrueMeds not only provides medicine but also teleconsultation services. They have about 600 doctors engaged to provide guidance.

Besides all this, TrueMeds is also focusing on offering features like order tracking, medicine reminders, and personalized health tips. These services will improve their experience and will enable them to manage their treatment in a better way while being at home.

Funding Boost Supports Growth

TrueMeds has recently raised $85 million in a Series C funding. The main investors were Accel and Peak XV Partners, accompanied by the old investor WestBridge Capital and Info Edge Ventures.

  In India, Healthcare startup seems to boom, as previous year (2024), the funding deals were just 29, but in 2025, it has risen to 45 funding deals.

Upcoming Services and Technology Investments

TrueMeds has been preparing to start diagnostic tests soon, so that it can offer more health services online. In order to grow more, the company is opening its tech center in Bengaluru and hiring more engineers to make the app more user-friendly.

This move will help patients to book lab tests from home itself. The test results will be shared online, which will make it convenient to track them. Adding these services to their company, TrueMeds will become a one-stop platform for medicines, consultations, and diagnostic needs.

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